Staff member for support

Would you like an interesting job in a working environment offering self-responsibility? Are you interested in joining a young, growth-oriented company? Would you like to work in a pleasant and modern atmosphere, playing an active role in shaping our business?

Then we are looking for you to actively support our team, as a supporter (m / f) for our editorial system / CMS

Your tasks:

  • Independent processing of customer support requests to our editorial system
  • User support via telephone and live support system
  • Conduct detailed analyses of customer issues and on-demand routing to next-level support, tracking and documentation of problem solutions
  • Installation, configuration and maintenance of test environments
  • Testing the project-specific client / server applications
  • Create test specifications and test documentations

Your qualifications:

  • You bring with you enthusiasm for modern software technologies and a pronounced IT affinity.
  • Organizational talent and independent, structured work as well as customer-oriented thinking characterize you
  • You are a team player and your communication skills give you security in dealing with customers
  • Experience with editing systems would be helpful, but is not essential.
  • Required languages: Business fluent English

We offer:

  • Open, constructive teamwork in a pleasant working environment and a modern environment
  • Development opportunities in a young and growth-oriented company
  • Flexible working hours, compatibility of work and family - applications for part-time work (at least 25 hours) are also welcome
  • an attractive salary

Have we aroused your interest? Then do not hesitate and send your complete application documents with the desired starting date to:

Expert Communication Systems GmbH
Mr. Claudius Jacoby
Richard-Reitzner-Allee 1
85540 Haar

E-mail is also fully acceptable: jobs@ec-systems.de