JAMES – The smart content delivery system for intelligent information

"Content Delivery" is currently on everyone's lips. This refers to the distribution of information in a way that is appropriate to the target, situation and media.

To enable you to inform your customers and colleagues faster, better and in a targeted manner, we offer JAMES, a content delivery solution as a central platform for the efficient and secure distribution of information and knowledge.

iiRDS - Efficient with modern classifications

Metadata model and classification

The CDS uses the metadata model of the iiRDS standard as a basis for object and search classification.

It is becoming apparent that the standard developed by tekom (Gesellschaft für Technische Kommunikation) is establishing itself as a future standard format for the exchange of technical documentation packages.

More about iiRDS: iiRDS - Efficient with modern classifications

Powerful search: fast and intelligent

Metadata model and classification

The most important requirements for searches are: fast and accurate. With JAMES you get both.

Behind the search mask, a very fast index is "lurking" for your input. Often you don't even have to enter the search term completely, because JAMES suggests the matching terms after just a few characters.

The combination of full-text search and faceted classification allows you to narrow down the hits to the relevant ones in the shortest possible time.

More about intelligent search: Powerful search: fast and intelligent

Variable: Many content types can be delivered

Photos, graphics, videos and more

JAMES can handle a large number of different file types and content types:

  • Books & Modules from SMC
  • Images and videos in a wide variety of formats
  • Any file objects like PDF, Word or other
  • SMC product objects

JAMES takes care of the preparation in the background to provide the media in the best possible format.

More about usable file types: Powerful search: fast and intelligent

Versatile and efficient system integration

Open to all sides: No need to create new information islands

JAMES is prepared for integration into your existing infrastructure:

  • Direct connection to the SMC editorial system: information packages at the push of a button
  • Integration into existing authentication and authorization services according to current standards.
  • Import taxonomies from external sources using the RDFS standard
  • Use the modern REST API to automate various input/output tasks with specific implementations.

In addition to the standard integrations mentioned above, specific connections to other systems are always possible.

Learn more about system integration options: No need to create new information islands

Valuable analysis of usage metrics

Optimize the usage of JAMES with Matomo connection

Is the content delivery portal being used optimally? What are the users' main areas of interest? Are they particularly interested in certain products?

From the usage metrics, you can draw valuable conclusions about the interests and requirements of your customers and use them strategically.

In addition to the standard integrations mentioned above, specific connections to other systems are always possible.

More on the analysis of usage metrics: Analyze usage metrics