No matter how good the training you have received, many questions and problems will only arise in the course of everyday work. We know this, which is why we also keep in touch with you.
The services provided in our optional service contract always include a generous helping of support – by phone or e-mail. Your call is not merely routed to an anonymous call centre, but you actually reach your personal contact directly every time.
We are continuously developing and optimising our Smart Media Creator editing system - SMC - , meaning that new updates might lead to changes that will also facilitate your working processes. Would you like to have these? Be our guest! Our service contract includes providing updates and upgrades (new versions). This means you have the option of using them, but are not obliged to do so either.